Rank higher and win more customers with the only AI-powered reviews software for local businesses in Olympia and beyond.
Minimize effort. Maximize reviews. Pair Effortless Reviews our CRM to trigger review requests to the right customer at the right time without lifting a finger. Ask for reviews before your customers leave — then send them straight to your favorite review site with a custom QR code or link.
At Effortless Web Works, we empower businesses to enhance their online presence and build trust with potential customers through our comprehensive suite of review management solutions.
Amazing, Antonio has been truly a godsend in helping me out! Has gone above and beyond. I am not what you would call “tech savvy” and his knowledge and ideas for my website and seo, have been nothing short of a game changer! I would and will be recommending him to everyone that I know that needs his services!
I am a local small business owner, you guys have been very helpful. I wish to see more posts from you, maybe more guides. Using Effortless products made my life a lot easier!
Being a one man business owner is hard work...but working and partnering with Effortless Web Works has been the turning point of the business. Thank you guys so much!
My flower shop has grown so much and has seen much more foot traffic since working with Effortless. Amazing people and great experience.
Started sending out automated review requests with their tools and my gosh. After 1 week we have climbed to over 60 reviews! Couldn't be more happy with the results since partnering with Effortless Web Works.
An online reputation management software, or review software, helps you build a strong online presence and boost credibility with your potential customers using reviews. A good review software should let you solicit reviews from your present and past customers, help you with customer review management across sites, and leverage reviews wherever they’re likely to be noticed by your customers.
98% of customers read online reviews before buying a product. An online review management platform helps you build credibility with potential customers using reviews. It also boosts your SEO and helps you attract more customers on Google.
Effortless Reviews lets you:
Effortless Web Works offers plans that are customized for your business based on the number of locations you operate and the solutions that you need. Take a look at our pricing page for more details.
Effortless gives you complete visibility into your online reputation management program. You can track reviews over time or by location, review sites, region, or country. You can also know the response times and response rates at a location or individual level. In addition, by adding Effortless Insights, you can also uncover the customer sentiment and top themes in your customer feedback so that you can improve your products and services consistently.
Yes, and you should. Customers talk about their brand experiences all the time - be it with family and friends or on social media and online forums. Soliciting reviews helps you channel customer feedback to your brand’s advantage and build a strong online reputation. It also uncovers insights that can help you improve your products and services.
We recommend that you send review requests to all your customers so that your online reputation is a true reflection of your brand’s customer experience. Consumers understand that no brand is perfect, and a couple of bad reviews actually make your business look genuine. Excluding unhappy customers from review campaigns can also amount to review gating, which might lead to penalties from Google or other legal and financial damages for your brand.
We strongly recommend that you don’t offer incentives in exchange for reviews. While this approach might seem appealing to get more positive reviews, it comes with inherent risks that might damage your brand in the long run. Firstly, consumers today are savvy and can easily see through such tactics, which might lead to an irreparable loss of trust. Secondly, Google is against review gating, which includes offering incentives for reviews. Upon detection, Google might suspend or terminate your business profile which can be detrimental for your brand.
Yes, you can. However, we recommend not being too pushy when asking for reviews. Effortless allows you to automatically send a reminder email or text with a customizable delay in case customers don’t respond to your initial outreach.
You should respond to a review, whether good or bad, within 24 hours. This is important in preventing issues from blowing up on channels like social media and in building a reputation for your brand as one that cares for its customers' feedback. Effortless offers you the ability to build custom templates, AI generated, and response rules, making sure no review goes unanswered.
Getting an odd negative review is completely normal, as it’s not possible to satisfy each and every customer. The first thing you should do is respond to the negative review in a personalized and empathetic manner. Next, if the issue can be fixed, turn the negative review into a customer service ticket and resolve it the soonest you can. Once this is done, you can ask the reviewer for a second chance and request them to update their review.
You can report slanderous or fake reviews to the respective review site like Google or Facebook. After running their own checks, these platforms can help you take down reviews that are not genuine.
Online reviews are the currency of the modern customer experience. Featuring reviews wherever your potential customers are likely to look helps you build trust, improves your brand visibility, and wins you more customers.
We recommend that you feature all the latest reviews on your website, irrespective of the rating. This will help your brand look genuine and prevent penalties from Google against review gating practices.
Helping businesses grow, one at a time.